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Return Policy

Fasel and Sons will gladly accept returns or exchanges on most product within 14 days of purchase with a store receipt. Refunds will be issued in the original form of payment. If the original form of payment is unavailable (such as pre-paid credit gift cards), or in the case of a lost receipt, a store credit will be issued. 

Items must be in their original packaging (if applicable) and be in re-sellable condition. 

Certain limitations may apply.

We do not accept returns on: gift cards, items damaged from misuse, services performed, non-sealed chemicals, custom planters, or clearance items (items marked down 50% or more).

Plant Material

Returns or exchanges will be allowed within 7 days of purchase.

Items must be in re-sellable condition. Dead or neglected plant material will not be accepted.

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